Privacy Policy

Privacy Policy

Introduction

Welcome to https://sour-cannabis-strains.trippynest.com (hereafter referred to as “our website” or “we,” “us,” or “the Company”). We are dedicated to protecting the privacy and personal data of our users, and this Privacy Policy outlines how we handle your information when you interact with our online platforms, applications, services, and products.

Scope

This policy covers all aspects of your engagement with our website, including but not limited to:

  1. Website Browsing: When you visit any page on our website linked to this Privacy Policy.
  2. User Accounts: If you create an account with us as an authorized user, allowing access to personalized features and services.
  3. Communications: Any interaction through emails, newsletters, calls, text messages (SMS), or other communication channels initiated by our team or at your request.
  4. Third-Party Services: It’s crucial to understand that this policy does not extend to external platforms, applications, products, or services accessed via links on our website. These entities have their own privacy policies that govern how they handle your data, and we encourage you to review them.

Processing Activities

Our Privacy Policy guides our practices related to:

  • Data Collection: We gather various types of personal information as detailed in the following section.
  • Data Usage: The purposes for which we collect and process your data, including providing services, improving user experience, analytics, marketing, and legal compliance.
  • Data Sharing: Disclosing your information to third parties, if necessary, while ensuring their adherence to strict privacy standards.

Personal Data Collection

We collect several categories of personal data, which include:

  1. Account Information: This includes user names, passwords (hashed and salted for security), profile pictures, and other details required to create and manage your account.
  2. Payment Details: Credit/debit card information, billing addresses, and payment transaction records for processing purchases and subscriptions.
  3. Financial Data: We may store financial records related to transactions, including banking information (encrypted) and accounting data.
  4. Purchase Information: Details about products or services you’ve purchased from us, such as order numbers, quantities, and purchase dates.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information for device recognition and analytics.
  6. Location Data: Information about your geographical location when you use our location-based services or provide consent for tracking.
  7. Feedback and Reviews: Content and ratings you submit through surveys, reviews, or feedback forms.
  8. Social Media Profiles: If you connect your social media accounts to our services, we may access your public profile information, including name, handle, and profile picture.
  9. Product Interactions: Data about products you view, search for, save, or purchase on our website, including product preferences and browsing history.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance user experience and gather analytics:

  1. Strictly Necessary Cookies: These are essential for the basic functionality of our website, enabling features like login, session management, and language preferences.
  2. Preference Cookies: Used to remember your settings and preferences, such as language, font size, and appearance choices.
  3. Analytics Cookies: These track user behavior on our site, provide insights into performance, and help us improve content and functionality.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Data Retention and Deletion

We follow strict data retention policies:

  1. Retention Periods: We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including legal obligations, tax/audit requirements, and business needs.
  2. Data Anonymization: Once data is no longer needed for specific purposes, we anonymize or delete it securely to protect your privacy.

Security Measures

We prioritize the security of your personal data:

  1. Encryption: We use encryption for data at rest (stored data) and in transit (data being transmitted) to prevent unauthorized access.
  2. Access Controls: Only authorized personnel have access to sensitive data, and they are bound by confidentiality agreements.
  3. Regular Audits: We conduct periodic security audits and penetration testing to identify and mitigate potential vulnerabilities.
  4. Compliance Standards: Our practices adhere to applicable privacy laws and regulations, including GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act).

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us at the address provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: The right to ask us to correct inaccurate or incomplete information.
  3. Erasure (Right to be Forgotten): The right to request the deletion of your data, subject to certain exceptions.
  4. Restriction: Limiting our processing of your data in specific circumstances.
  5. Data Portability: Obtaining a copy of your personal data in a structured, commonly used format and transferring it to another controller.
  6. Objection: Objecting to the processing of your data for specific or all purposes.
  7. Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.
  8. Appeals/Complaints: Filing appeals or complaints with supervisory authorities in your jurisdiction if you believe your privacy rights have been violated.

To exercise these rights, please contact our Data Privacy Team at the email address provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

For any questions, concerns, or requests related to your privacy or data:

  • Email: contact@sour-cannabis-strains.trippynest.com
  • Mail: Privacy Team, Sour Cannabis Strains, [Street Address], [City, State, ZIP Code]